Service Design Network Global Conference

This year’s Service Design Network Global Conference will be held in Stockholm on the 7^th & 8^th of October, and Engine Founder and Director Oliver King will be headlining with a keynote speech on The Road To Customer Centricity.

Engine has developed a maturity model that provides businesses with a complete roadmap to becoming a truly customer-centered organization.

In this talk Oliver will review this model making the case that creating quality for the customer is everyone’s responsibility.

You can read more about Oliver’s speech and the event on the SDN website here.

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