Sustainability

As service designers we operate in equal parts with the individual and the system. As a result we have an opportunity to redefine the service function (consumption) and create impact at the system level (provision). Innovations at both levels present significant potential for providing continuous value far into the future.

By collaborating directly with users, public and private partners and providing sound collective benefits we have the capacity to redirect development towards more sustainable alternatives in all sectors.

image
Sustainability

Providing the ability to sustain

Rather than wait for clarity about roles and responsibilities its time to explore new opportunities.…

Typical projects

Engine provides a variety of consultancy offers to its clients. Typically we work on projects focused on service innovation, customer experience, customer insight, service co-design and innovation processes.

Projects

Case studies

image

Virgin Atlantic

Show us the future of Flying

The Airbus A380 is an unmissable opportunity for Virgin Atlantic to redefine the experience of air…

Methods

Storyboarding

Storyboarding is a narrative technique adopted from the film industry…