Design education

Design education in universities continues to change as connections are made with business schools and social science departments. This change is important to Engine and we hope to continue to support it through our relationships with academic institutions and enterprise organisations.

We’re also seeing a growing number of professional positions in both public-sector and commercial organisations where an understanding of service design methodologies would bring great value to the ways in which these organisations innovate and engage with customers. This is a great opportunity for Design but there is more to do to ensure that the supply of ‘big picture’, multidisciplinary designers matches the needs of the market.

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Design education

Looking Ahead: Service Design Education

Service design education is about to take off.…

Typical projects

Engine provides a variety of consultancy offers to its clients. Typically we work on projects focused on service innovation, customer experience, customer insight, service co-design and innovation processes.

Projects

Case studies

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Virgin Atlantic

Show us the future of Flying

The Airbus A380 is an unmissable opportunity for Virgin Atlantic to redefine the experience of air…

Methods

Personas

Personas are visual and anecdotal profiles. They may be based on ‘real people’ from research or …