Public service design

Engine works with organisations to plan and run creative and collaborative projects to inform policy making and design better services.

We work with some great organisations including the NHS, local authorities, Government departments, NGOs, universities and charities; involving users, staff, managers and other experts in service design and co-production. We are a diverse team of designers, strategists, researchers and facilitators, able to work sensitively to help define the problem, understand the needs and co-create solutions.

Click here to read more and download a one page PDF to print.

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Co-designing health and social care services in Grimsby

Developing a new service offering to increase access to health services for vulnerable groups…

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Kent County Council

Building a social innovation lab

Kent County Council sought Engine's help in developing a Social Innovation Lab …

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Public service design

Organisational challenges of public service co-design

We've experienced a change in the language of government around the design of public services. …

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Public service design

Platforms for participation

In the UK, pressure on public services continues to grow and levels of trust and engagement in the …

Projects

Product

Service Health Check

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Our Health Check helps you assess your ability to successfully adopt experience-based approaches…

Service design

Methods

Filming

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Filming can add colour and depth to research, or provide us with the insights and opinions…

Participant journals

Participant journals are effective tools for capturing thoughts, feelings, and needs…