Public service design
Engine works with organisations to plan and run creative and collaborative projects to inform policy making and design better services.
We work with some great organisations including the NHS, local authorities, Government departments, NGOs, universities and charities; involving users, staff, managers and other experts in service design and co-production. We are a diverse team of designers, strategists, researchers and facilitators, able to work sensitively to help define the problem, understand the needs and co-create solutions.
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Designing for the social challenges of better health
Southwark is one of 33 boroughs in London.…
Creating a culture of service through the people
Kent County Council's innovative Gateway programme is designed to reshape how residents access …
Designing people centred policy
How can User Centred Design techniques help public service managers design better services?…
Organisational challenges of public service co-design
We've experienced a change in the language of government around the design of public services. …
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Engine feature on Local Government Channel
Local Government Channel have made a film about our work with Kent County Council. This film was launched at the Local Government Association conference in London in November 2008.
SILK Method Deck
The Method Deck can be used to inspire teams during all stages of a service design project…
Path To Participation
The path to participation is a diagram or sketch of a participation framework.…