Public service design
Engine works with organisations to plan and run creative and collaborative projects to inform policy making and design better services.
We work with some great organisations including the NHS, local authorities, Government departments, NGOs, universities and charities; involving users, staff, managers and other experts in service design and co-production. We are a diverse team of designers, strategists, researchers and facilitators, able to work sensitively to help define the problem, understand the needs and co-create solutions.
Click here to read more and download a one page PDF to print.
Barnet Council
Designing a services commissioning model with Barnet Council
Just before Christmas 2008 the Assistant Director of Strategy at Barnet approached Engine …
Co-designing health and social care services in Grimsby
Developing a new service offering to increase access to health services for vulnerable groups…
Designing for the social challenges of better health
Southwark is one of 33 boroughs in London. …
Designing people centred policy
How can User Centred Design techniques help public service managers design better services?…
Highlight
Engine feature on Local Government Channel
Local Government Channel have made a film about our work with Kent County Council. This film was launched at the Local Government Association conference in London in November 2008.
SILK Method Deck
The Method Deck can be used to inspire teams during all stages of a service design project…
Personas
Personas are visual and anecdotal profiles. They may be based on ‘real people’ from research or …
Contextual Interview
A contextual interview is spending time with a person in their territory often in their home…