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The AA

Revving up Roadside

The AA asked us for help in re-designing their Roadside offer…

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NESTA

Getting into business - made easy

How Engine helped NESTA turn Insight Out into a sustainable service…

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Norwich Union

Designing financial services

After providing Norwich Union with several new proposition ideas for a particular market, Engine…

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Virgin Atlantic

Show us the future of Flying

The Airbus A380 is an unmissable opportunity for Virgin Atlantic to redefine the experience of air…

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Orange

The hidden potential of the phone bill

One bill through your letterbox is pretty much the same as another and not something to look forward…

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Norwich Union

Innovation in insurance services

Engine worked with Norwich Union to generate ideas for new propositions designed to meet the changin…

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BT

Sharing vision, co-creating strategy

BT asked Engine to plan and facilitate a series of engaging workshops to help its staff creatively e…

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Creative and Cultural Skills Council

Better choices for creative learners

Britain's creative industries are now a key part of the service economy. CCSkills asked us to scope …

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Service design

Typical projects

Engine provides a variety of consultancy offers to its clients. Typically we work on projects focused on service innovation, customer experience, customer insight, service co-design and innovation processes.

Products

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Design for service

Design for service: a downloadable guide aimed at helping SMEs innovate their services…