Philips Retail Solutions
Designing and defining a new service-centred business offering
To support a move from product-based solutions, Engine were engaged for over a year by a new venture…
West Sussex County Council
Redefining service provision and the relationship between local Government and residents
Like many local authorities, West Sussex County Council (WSCC) has been affected by the …
Mercedes-Benz
Premium after-sales service
After-sales service is a key component of dealer profitability for all premium car brands …
BBC
Designing new ways of learning and working for the BBC Academy
The BBC Academy supports the training and development of over 20,000 internal staff …
NESTA
Getting into business - made easy
How Engine helped NESTA turn 'Insight Out' into a sustainable service…
Norwich Union
Designing financial services
After providing Norwich Union with several new proposition ideas for a particular market, Engine…
Virgin Atlantic
Show us the future of Flying
The Airbus A380 is an unmissable opportunity for Virgin Atlantic to redefine the experience of air…
Engine provides a variety of consultancy offers to its clients. Typically we work on projects focused on service innovation, customer experience, customer insight, service co-design and innovation processes.
