Have you had a really great experience of a service lately?
Did you think about whether it had been designed?
We like to keep an eye out for interesting and innovative services from around the world including services on our doorstep.
X-it programme
In an attempt to ease the pressure of kids getting seduced into gang culture a recent service, X-it…
Web services, piped direct
Yahoo's new pipes service could lead to a user driven revolution in web services development…
Inspired by the BBC
To this day I'm not sure why but as a child I didn't sleep well. To save their own sleep, my parents…
Upcoming events
Event date: 5th-8th October 2008
Olly talks service design at DMI REMIX
Olly is talking about design-led innovation in services at Remix, the 33rd annual DMI conference, Ogunquit, Maine, USA
Event date: 20th of January 2009
Designing Hospitality
Oliver has been invited by the Master Inn Holders to introduce their members to service design thinking, tools and strategies at their next annual conference.
The hospitality industry has service down to a fine art, but its not by luck. General managers and proprietors of the UKs finest hotels regularly meet to share and exchange ideas on what works and what doesnt.
For more information, please click here
22.09.08
EDL Madrid Masters workshop
Tamsin and Lauren ran a workshop with visiting Masters students from EDL Madrid…