Design for service: a guide to help SMEs innovate their services
Engine has worked with Design Wales and SEEdesign to publish a service design guide aimed at Small and Medium Enterprises (SMEs).
Design for service offers a framework to help identify areas for improvement and develop a service vision and strategy. It also illustrates how SMEs can innovate their services through three case studies. For more details and to download the guide, please visit our products section.
International Entrepreneurship conference
Esme presented Ideaplay (our innovation toolkit) at the International Entrepreneurship conference …
Our New School
Our Dott 07 Future Schools initative moves forward as we launched a project website to help…
Matchbox at the IoD
While design-level advice helps companies to succeed - for example by growing faster and charging…
Upcoming events
Event date: 20th Jan 09
Designing Hospitality
Oliver has been invited by the Master Inn Holders to introduce their members to service design thinking, tools and strategies at their next annual conference.
The hospitality industry has service down to a fine art, but its not by luck. General managers and proprietors of the UKs finest hotels regularly meet to share and exchange ideas on what works and what doesnt.
For more information, please click here
