Joe Heapy speaking at IRISS forum in Glasgow

The Institute for Research and Innovation in Social Services‘ (IRISS) 2011 forum is this year focusing on Designs for the Future, through service design.

Joe Heapy is speaking about Designing the Practice of Design, exploring the ways that service providers can collaborate together using service design to generate insights and ideas and to test them.

This years Forum provides an opportunity to learn more about service design, how it has shaped service provision in England, and how IRISS and service providers in Scotland have embraced this approach.

To follow the forum live online, please visit here.