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Orange

The hidden potential of the phone bill

One bill through your letterbox is pretty much the same as another and not something to look forward…

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Norwich Union

Innovation in insurance services

Engine worked with Norwich Union to generate ideas for new propositions designed to meet the changin…

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BT

Sharing vision, co-creating strategy

BT asked Engine to plan and facilitate a series of engaging workshops to help its staff creatively e…

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Creative and Cultural Skills Council

Better choices for creative learners

Britain's creative industries are now a key part of the service economy. CCSkills asked us to scope …

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Capital Radio

Inspired concepts

How we helped Capital Radio create successful CD compilations.…

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Orange Netherlands

Corporate goals: strategic initiatives

From ideas to action: Orange Netherlands asked us to help them understand how to deliver a better cu…

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Visa

Responsible credit cards

We helped Visa develop new card propositions that respond to an emerging demand for more responsible…

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Service design

Typical projects

Engine provides a variety of consultancy offers to its clients. Typically we work on projects focused on service innovation, customer experience, customer insight, service co-design and innovation processes.

Products

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Design for service

Design for service: a downloadable guide aimed at helping SMEs innovate their services…