Vodafone
Mapping the real-life experiences of mobile phone users
Vodafone asked Engine to investigate a typical customer's experiences…
Sky
On-brand call centre customer experiences
Engine delivered a practical, effective programme that helped Sky differentiate itself through …
Orange
Different cultures, consistent service
Orange asked Engine to help launch its services in Spain by creating a training tool to…
MSN
Envisioning an integrated future
MSN UK asked us to envision for them a cohesive near-future customer proposition, driven both by the…
Orange
Retail experience strategy
Engine helped the mobile operator, Orange to translate insight from a global consumer segmentation s…
Engine provides a variety of consultancy offers to its clients. Typically we work on projects focused on service innovation, customer experience, customer insight, service co-design and innovation processes.
