Projects

We work on a wide range of service design projects with great clients from across the private and public sector.

Case studies

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Orange Netherlands

Corporate goals: strategic initiatives

From ideas to action: Orange Netherlands asked us to help them understand how to deliver a better cu…

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BUPA

Big idea to commerical proposition

How Engine helped BUPA enrich and build enthusiasm for a new business proposition.…

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Orange

Retail experience strategy

Engine helped the mobile operator, Orange to translate insight from a global consumer segmentation s…

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Visa

Responsible credit cards

We helped Visa develop new card propositions that respond to an emerging demand for more responsible…

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Guardian Newspapers

Be Creative, stay competitive

With Engine's help, The Guardian Newspaper became more creative - and even more competitive.…

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Service design

Typical projects

Engine provides a variety of consultancy offers to its clients. Typically we work on projects focused on service innovation, customer experience, customer insight, service co-design and innovation processes.

Products

Matchbox

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As a card-based ‘mind-mapping’ tool, Matchbox provides designers with a way to learn about their…

The Journey to the Interface

The Journey to the Interface: How public service design can connect users to reform…

SILK Method Deck

The Method Deck can be used to inspire teams during all stages of a service design project…