Engine site refreshed!
We have revamped our site. We hope you like it. You will find new content and sections to explore informing you of our work in the world of service design.
Content tasters
Customer journey mapping
Seven service sins
Connecting through Heathrow
NESTA - getting into business made easy
OurNewSchool snaps up a prize
After a year of hard work, Engine's OurNewSchool project has successfully come together at Dott…
Design Wales
Engine has been exploring design advisory services for service businesses in Wales and as part of the European community of design advise organisations.
Creative Choices
We’ve been working with Demos and the Creative and Cultural Skills Council to scope on-line services that will better support students and graduates entering the creative sector.
Picture This!
The first run of the workshop tool we co-developed to help schools plan for their futures was 1000 boxes. DfES have since printed another 5000. read more on the DfES site
Upcoming events
Event date: 20th Jan 09
Designing Hospitality
Oliver has been invited by the Master Inn Holders to introduce their members to service design thinking, tools and strategies at their next annual conference.
The hospitality industry has service down to a fine art, but its not by luck. General managers and proprietors of the UKs finest hotels regularly meet to share and exchange ideas on what works and what doesnt.
For more information, please click here
01.05.06
Inspired by the BBC
To this day I'm not sure why but as a child I didn't sleep well. To save their own sleep, my parents…