Events

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27.11.07

3rd International Conference on Services & Innovation

Aviv spoke at the 3rd International Conference on Services and Innovation in Dublin. The conference, which included speakers from IBM, Merrill Lynch and Microsoft, focused on the importance of user-driven innovation.

Aviv introduced the fundamentals of service design practice, highlighting methodologies for participant engagement and co-design and dazzled the audience with examples from Engine’s latest work.


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21.11.07

Designing For Life

Oliver was a speaker at Designing For Life, the 2007 International Design Summit, founded by the Ringling College of Art and Design.

Olivers talk centered on introducing the delegates to the concepts, methods and key principles of Service Design as a key tool for sustainability and 21st century innovation.
Click here to download his presentation PDF(2MB)


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12.11.07

InterSections

Joe was a panel member for a debate at the design conference, InterSections in Newcastle. The subject of debate: Can good design be ‘co-created’? Joe and fellow panelists, Lynne Maher from the NHS Institute for Innovation and Improvement and Austin Williams, director of the Future Cities Project discussed the role of design and designers in the co-design of public services. Read a transcript of the discussion.


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26.09.07

How Service design could have saved the world

Oliver moderated an engaging panel discussion on 'How Service design could have saved the world' …

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25.09.07

Designing Services in Stockholm

Nick recently gave a talk on designing services to the Interaction Art Director course…

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Upcoming events

Event date: 3rd Dec 08

Michael Treschow design seminar 2008

Alex will be speaking at the Ingvar Kamprad Design Center, Lund University on Service innovation and the future of the industrial design profession.

Event date: 20th Jan 09

Designing Hospitality

Oliver has been invited by the Master Inn Holders to introduce their members to service design thinking, tools and strategies at their next annual conference.


The hospitality industry has service down to a fine art, but its not by luck. General managers and proprietors of the UKs finest hotels regularly meet to share and exchange ideas on what works and what doesnt.


For more information, please click here

World Service

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01.05.06

Inspired by the BBC

To this day I'm not sure why but as a child I didn't sleep well. To save their own sleep, my parents…